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FAQ

Quotation List & Detail Pages

  • How can I request a new quotation?
  • How do I show more quotations?
  • Can I search directly for a quotation reference?
  • I would like to request a change or refuse a quotation.
  • What is the difference between ‘open’ and ‘archived’ quotations?

Product Page

  • How can I request a quote from the product page?
  • Add a product to cart
  • How can I compare several products and their attributes?
  • How to find the variant I am looking for?
  • Can I change variant directly from the product page?
  • Understand stock display
See all 13 articles

Search & Category pages

  • Can I find my product directly from its reference?
  • How does the Search filters work?
  • In which category is the product I am looking for?
  • How to find a product from the Menu?
  • How can I search for an article?

Order List Page

  • Where can I find my orders?
  • Hide / show detail of the order
  • How do I export my order list? And in which format?
  • How can I re-order a specific order?
  • What is my order's status?

Order Detail Page

  • What information can I find on the Order detail page?
  • Where can I see my order progress?
  • Where can I find general information about my order?
  • Where can I see the products I have ordered?
  • How can I export my order? In which format?
  • How can I share my order?
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