FAQ

Quotation List & Detail Pages

• How can I request a new quotation?
• How do I show more quotations?
• Can I search directly for a quotation reference?
• I would like to request a change or refuse a quotation.
• What is the difference between ‘open’ and ‘archived’ quotations?

Product Page

• How can I request a quote from the product page?
• Add a product to cart
• How can I compare several products and their attributes?
• How to find the variant I am looking for?
• Can I change variant directly from the product page?
• Understand stock display

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Search & Category pages

• Can I find my product directly from its reference?
• How does the Search filters work?
• In which category is the product I am looking for?
• How to find a product from the Menu?
• How can I search for an article?

Order List Page

• Where can I find my orders?
• Hide / show detail of the order
• How do I export my order list? And in which format?
• How can I re-order a specific order?
• What is my order's status?

Order Detail Page

• What information can I find on the Order detail page?
• Where can I see my order progress?
• Where can I find general information about my order?
• Where can I see the products I have ordered?
• How can I export my order? In which format?
• How can I share my order?